Frequently Asked Questions
Everything you need to know about our science-backed skincare solutions.
Are your products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically developed to be gentle yet effective for all skin types, including highly sensitive and reactive skin.
How long does shipping typically take?
We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days within the continental US, while international shipping may take 7-14 days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product isn't right for your skin, you can return it within 30 days of purchase for a full refund, minus shipping costs.
Are your skincare products cruelty-free?
Absolutely. We are committed to ethical beauty; none of our products or ingredients are ever tested on animals.
In what order should I apply my products?
As a general rule, apply products from thinnest to thickest consistency: cleanser, toner, serum, moisturizer, and finally SPF during the day.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.